HERBERT
L. CROSBY
(832) 626-9675
SUMMARY
Versatile Computer
Professional with
extensive experience maintaining, analyzing, troubleshooting,
upgrading, and
making repairs to computer hardware and software systems, as well as
associated
peripheral equipment. Extensive
programming experience using a wide variety of program languages and
operating
systems. Recent employment included
providing services for over 1,000 servers and desktop computers. Several years of experience
installing,
upgrading, and repairing computer servers, desktop computers and a
variety of
other electronic equipment.
COMPUTER TECHNOLOGY
EXPERTISE
Network Hardware
Ethernet:
10BaseT, 10Base2, fiber optic backbones, localtalk, Manchester II, Data
General
Sniffer
Tape Backup:
Quantium 2000, 2500, 7000, and HP/Colorado
Network Software:
Ethernet:
Win/Linux Ethereal, AG Group EtherPeek
Communications Protocol: NAPLPS, X.25, AX.25, X/Z modem, X.pc,
TCP/IP,
TAP TNPP, NFS, Novell, UUCP
Remote
Access: VPN, Timbuk2, PC Anywhere, Remote Terminal
Databases:
Oracle; Microsoft SQL; Linux MY-SQL
Operating Systems:
Microsoft
Windows: 2003, XP, 2000, NT40, 98SE, 98, 95
Linux: Red Hat, Mandrake, Suse, Debian
Various
software from the pre-windows era
Programming Languages:
C, Assembly language, Visual Basic, Forth, Fortran, Pascal
Desktop Application
Software:
Norton AntiVirus 2 – 7; TrendMicro 5, PowerPoint, Access, Word, Excel,
Outlook,
Internet
browsers, dBase, Foxpro,
PROFESSIONAL EXPERENCE
HostGator.com (Houston, Tx)
07-2008 to Present
Server Support Specialist
Help in the Call Center to support admins with their web site and server setups.
ThePlanet.com (Houston, Tx)
06-2007 to 07-2008
Server Support Specialist
Help in the Call Center to support admins with their web site and server setups.
NSEC, Atos Origin, UTMB
(Galveston, Tx)
06-2004 to 02-2007
Desktop Support Specialist
Repair Computers (Dell machines Have passed warranty repair
test), Support user machines at night.
Smart Source Inc. (Insite)
Replace old Sears
POS/Computers (Unixsystems with new Dell
machines at
NTB/Tire Kingdom sites.
Removed old
computers and installed new Dell computers at BANK ONE sites moving the
user
data from the old computer to the new machines via the Novell File
Server. March.
Unpacked
and installed Dell computers at Mariner HealthCare moving the user old
data to
the new machine and waterfall the old IBM computers to other users.
February through March.
Contract Support
Services, Inc.
(RSA) Friendswood, TX
2003
Removed Virus off
HISD schools computers
Depot Tech and Programmer
Responded
to all service requests for over 1,000 servers and desktop computers. Repaired, maintained and upgraded computer
hardware and software to assure smooth operation of computer and
related
equipment. Served as the point of
contact between customers, managers and vendors.
I.C.E.S. Ltd, Beavercreek, OH (ODIN contract) 2001 – 2003
Repaired and maintained backup servers and tape drives to support unattended nightly backups.
Updated Alpha servers with clean Linux loads as they came back through Depot repair.
Repaired and maintained Compaq/Dell/HP/IBM Desktop/Laptop Computers and printers.OAO Corp,
Installed, and monitored Norton Anti-virus
7.x
Installed, tested, and maintained remote access servers, enabling users to access network resources from home and while traveling.
Supported network
resources, including file, dial-in and backup servers; network
concentrators,
routers and bridges.
Obtained Hewlett Packard certification for HP
computers and printers. (SF5523)
Northrop Grumman,
Maintained
SQL/Oracle database (MTIS) and reported metrics from this data.
Installed, maintained, and repaired Ethernet
networks and fiber optic backbones using network diagnostic tools and
protocol
analyzers.
COMPUTER CITY, Webster, TX 1994 - 1997
Salesman and Bench Tech
Installed
hardware and software on PCs,
preparing all types of computers for sale.
ALTECH CONTROLS,
Missouri City, TX
1993 - 1994
Programmer and Network
Administrator
Designed
programming software and built
hardware for refrigeration control units, using Forth and Pascal. Managed a 50 node Novell network.
KRTS 92.1 FM, Houston, TX 1992 - 1993
Studio Manager
Maintained
building and equipment for the
main broadcast studio.
Filled in
for DJs and interacted with public
at social events.
METSEC Industries, Inc. (was Quantum Industries, Inc.) Houston, TX 1990 - 1991
Programmer
Programmed
for real time control of pneumatic
tubes systems, using C and assembly language.
Microlink Inc. ,Webster, TX 1986 - 1990
R&D Engineer
Designed
and wrote programs for a PC based
paging terminal that answers 8 TELCO’s lines, controls 512
transmitters, serves
5,000 subscribers, for any pager type in real time.
Ford Aerospace &Communications Corp. , Houston, TX 1980 - 1986
Senior R&D Engineer
Supported
hardware and software for NASA’s
Event Data Distributor. Developed
various keyset firmware for the Digital Voice Intercom Group (DVIS).
Top Secret
Clearance was needed due to the DATA Communications being done.
Supported
DVIS engineers with Forth
programming.
EDUCATION & TRAINING
Louisiana Tech University, BS in Electrical Engineering Technology - May 1976
|
Apple
Service Certification Course |
Advance Local Area
Network Topology |
|
Apple
Network and Communications Course |
Computer Architecture
Concepts |
|
Apple
LaserWriter Certification Course |
NT 4.0 Core Technologies |
|
Fiber Optic Communications |
Supporting MS Windows 98 |
|
Introduction to Local
Area Networks |
TCP/IP and Internet
Architecture |
|
MCP 3104548 |
MCSA Windows 2000 Core
Technologies |
References
provided upon request.